Intercept Pharmaceuticals

Delivering excellence and value for their European Investigator meetings since 2008

Intercept Pharmaceuticals

Since 2008 we have been providing European investigator meeting management services for Intercept, a biopharmaceutical company based in San Diego. Our strong negotiation skills ensure the best service delivery from all venues and suppliers for each meeting.

We know how to deliver a high quality personalised service without compromising regulations. And our tight financial management and transparent accounting gives Intercept peace of mind – there are no mark-ups or hidden fees. This case study helps to illustrate the breadth of our extensive experience with pharmaceutical clients, investigator meetings and clinical trials meetings.

The event
A one-day Investigator meeting in 2012 for 90 delegates at Amsterdam’s Schiphol Airport, with a further one-day CRA training meeting for 20 team members.

Our brief
To provide full Professional Conference Organisation including:

Venue management
Researched the best hotel, negotiated the best costs and managed the contracting process; hotel pre-planning and onsite management; co-ordinated other service providers including audio visual, off-site dinner venue plus transportation, and co-ordinated protocol binders.

Delegate management
Issued “hold-the-date” notifications to sites; sent full invitations with fact sheets, and facilitated online registration; liaised with each attendee to plan travel and other requirements; liaised with locally-working CRAs to update them on attendance and working closely to optimise numbers; personal pre-event confirmation for all attendees and welcomed each attendee personally on the site, providing hospitality desk support during the event; post event feedback survey.

Financial management
Budgeting and cash flow projection; supplier payments; reimbursing delegates for their expenses following the event; and providing full transparency with an “actual vs budget” analysis.